Outage of OnlyOffice preview

Incident Report for DRACOON Cloud

Resolved

The issue with the OnlyOffice preview has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.

Posted Jun 25, 2025 - 13:40 CEST

Identified

We have identified the issue with the OnlyOffice preview. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.

Posted Jun 23, 2025 - 12:00 CEST

Investigating

Our team is actively working to resolve the issue with the OnlyOffice preview. We apologize for any inconvenience this may cause and appreciate your patience. We will provide more information and updates as soon as they become available.

Posted Jun 23, 2025 - 09:00 CEST