All Systems Operational

API Operational
API (group 01) Operational
API (group 02) Operational
API (group 03) Operational
API (group 04) Operational
API (group 05) Operational
API (group 06) Operational
API (group 07) Operational
API (group 08) Operational
API (group 09) Operational
Storage Operational
Upload Operational
Download Operational
Authentication Operational
Web App Operational
Branding Operational
WebDAV Operational
Signing Operational
Virus protection Operational
Webhooks Operational
DATEV Operational
Email and SMS Operational
Instant messages Operational
Subscribed messages Operational
Reports Operational
One-Time reports Operational
Monthly reports Operational
Event logging Operational
Previews Operational
Preview creation Operational
Preview delivery Operational
Background jobs Operational
Background jobs (group 01) Operational
Background jobs (group 02) Operational
Background jobs (group 03) Operational
Background jobs (group 04) Operational
Background jobs (group 05) Operational
Background jobs (group 06) Operational
Background jobs (group 07) Operational
Background jobs (group 08) Operational
Background jobs (group 09) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Nov 4, 2026 22:00-23:00 CET

We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur.
Posted on Oct 27, 2026 - 18:00 CET

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Completed - The scheduled maintenance has been completed.
Oct 28, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur.
Oct 20, 18:00 CEST

Oct 27, 2026

Postmortem - Read details
Oct 27, 08:52 CET
Resolved - The issue with Email notifications has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.
Oct 27, 08:46 CET
Monitoring - We identified the issue with Email notifications and applied a fix to resolve it. We are monitoring the situation to ensure it remains stable and to detect any additional issues.

In the last few days, some recipients may have not received email notifications from DRACOON. Mostly affected are organizations whose incoming mail runs through certain corporate mail security gateways that include specific DNS checks before accepting incoming mails.
The root cause was most likely a third-party DNS issue affecting our notification sender domain.

Notifications should be delivered normally again. We are monitoring delivery closely and will post an update once the issue is fully resolved. Notifications that were not delivered during this period will not be resent automatically.

We apologize for any inconvenience this may have caused and appreciate your patience.

Oct 26, 16:38 CET
Update - Our team is still actively working to resolve the issue with Email notifications.
Some customers whose organizations use certain mail server configurations may currently not receive email notifications from DRACOON; we are working with our email delivery partner to resolve this as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience. We will provide more information and updates as soon as they become available.

Oct 26, 12:31 CET
Investigating - We are currently investigating an issue with our Email notifications. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
Oct 26, 10:29 CET

Oct 26, 2026

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Resolved - We are aware of the recently published security vulnerabilities CVE-2026-109618 and CVE-2026-109619 affecting PHP. DRACOON does not use PHP and is therefore not affected by these vulnerabilities. No action is required on your part. We continue to closely monitor security advisories and will keep you informed should this assessment change.
Oct 22, 13:12 CEST

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 23:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur.
Oct 13, 18:00 CEST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.